Greyhound Launch Live Chat Service

 
Following on from feedback received from customers over a 3 month period Greyhound Household have launched a live chat service.
 
The live chat system is proving to be an extremely valuable tool when it comes to communicating with customers. It is proving to be a useful tool for both customer care agents & customers alike. Customers have instant access to our experienced customer care team, can send/receive images/pdf/word/excel documents and download the chat once communication has finished. To use the live chat simply click on the box in the bottom right corner of the website.
 
Recent feedback has shown a 96.8{274956ee188766cffa9fd13544fc92af19ef135eba77b9fbaa514036943a2328}* satisfaction rate coming through the live chat.
 
live chat, customer satisfaction, live chat satisfaction
 

*Figures correct as of 17/01/2017

 
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