In order to optimise our collection schedule from time to time we need to change things around. As the great man once said ‘the times they are a-changin’!’     You may be used to an early collection at your house, from next Wednesday 21st your collection times may change. We know that change […]

  June Bank Holiday Collection & Customer Care Update   As always our collection teams will be out bright and early on Bank Holiday Monday, June 5th. Please present your bins by 6am on Monday to ensure collection.   Our customer care centre is open from 9am-2pm. You can reach them on 1890 98 99 […]

  We would like to wish all of our customers a very Happy Easter.   Easter collections will be going ahead as normal on both Good Friday, 14th April and Bank Holiday Monday, 17th April.   Our Bin Collection Bunnies will be out nice and early on both days, so please make sure you have […]

Green Bin Quality Team   Chances are you have seen members of our Green Bin Quality Team doing surveys in your area. They are the early risers in Greyhound Household that reward customers for recycling correctly & point customers, who have incorrect material in their bin, in the right direction.   With the dramatic increase […]

All Star Award For another year, you demonstrated exemplary engagement with your audience. Once again, you set the standard of excellence. We are thrilled to present you with the All Star Award for 2016! We look for customers who get the kind of results that reflect their hard work and stand out from the more than […]

  Greyhound Launch Live Chat Service   Following on from feedback received from customers over a 3 month period Greyhound Household have launched a live chat service.   The live chat system is proving to be an extremely valuable tool when it comes to communicating with customers. It is proving to be a useful tool […]