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Archive for the ‘Service Updates’ Category

17
Jan

  Greyhound Launch Live Chat Service   Following on from feedback received from customers over a 3 month period Greyhound Household have launched a live chat service.   The live chat system is proving to be an extremely valuable tool when it comes to communicating with customers. It is proving to be a useful tool […]

15
Dec

  Christmas Collections & Office Opening Hours   Office Opening Hours: Saint Stephens Day: 9am – 2pm January 2nd 2017: 9am – 2pm   Collection Days: Monday Customers: Saint Stephens Day (Collection as Normal) Monday Customers: January 2nd 2017 (Collection as Normal)   We will collect an extra clear bag or two with your first […]

02
Dec

  We are happy to be able to lend a helping hand this year by providing an Extra Christmas Collection for recycling materials.   We know that at this time of the year, our customers tend to produce more recyclable materials, what with all of the gift packaging and wrapping paper!   To ease the […]

03
Nov

  Cessation of Bag Service   All waste operators will no longer be able to provide a domestic waste or recycling bag service on the streets listed here. Our field sales team will be in your area and are be happy to help with the switch to bins. Should you have leftover Greyhound bags there […]

28
Sep

  Overloaded and overweight bins are a danger to you, to our collection teams and to the lifting equipment on our trucks and unfortunately they are more common than you might think!   Over the last 12 months we have recorded over 300,000 bins weighing over 40kg. Of these, more than 14,000 were over 80kg! […]

02
Sep

Doing a bit of DIY?   Please don’t dispose of your builders rubble in any of your wheelie bins!   Overweight bins are dangerous for you to move and dangerous for our crews to move.   Builders rubble will crack the bins and break the wheels. It will cause untold damage to our trucks; breaking […]

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