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Archive for the ‘Service Updates’ Category

13
Apr

  We would like to wish all of our customers a very Happy Easter.   Easter collections will be going ahead as normal on both Good Friday, 14th April and Bank Holiday Monday, 17th April.   Our Bin Collection Bunnies will be out nice and early on both days, so please make sure you have […]

31
Mar

Green Bin Quality Team   Chances are you have seen members of our Green Bin Quality Team doing surveys in your area. They are the early risers in Greyhound Household that reward customers for recycling correctly & point customers, who have incorrect material in their bin, in the right direction.   With the dramatic increase […]

27
Mar

All Star Award For another year, you demonstrated exemplary engagement with your audience. Once again, you set the standard of excellence. We are thrilled to present you with the All Star Award for 2016! We look for customers who get the kind of results that reflect their hard work and stand out from the more than […]

17
Jan

  Greyhound Launch Live Chat Service   Following on from feedback received from customers over a 3 month period Greyhound Household have launched a live chat service.   The live chat system is proving to be an extremely valuable tool when it comes to communicating with customers. It is proving to be a useful tool […]

15
Dec

  Christmas Collections & Office Opening Hours   Office Opening Hours: Saint Stephens Day: 9am – 2pm January 2nd 2017: 9am – 2pm   Collection Days: Monday Customers: Saint Stephens Day (Collection as Normal) Monday Customers: January 2nd 2017 (Collection as Normal)   We will collect an extra clear bag or two with your first […]

02
Dec

  We are happy to be able to lend a helping hand this year by providing an Extra Christmas Collection for recycling materials.   We know that at this time of the year, our customers tend to produce more recyclable materials, what with all of the gift packaging and wrapping paper!   To ease the […]

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