Dear Customer,

**Business as Usual**

Greyhound would like to assure both commercial and residential customers that we have implemented additional health & safety measures throughout our business to mitigate the risks associated with COVID-19.

We will continue to monitor HSE guidelines and Government updates.

Currently, there are no interruptions to our scheduled collections or our customer care teams.

Skips, commercial waste collections and or residential collections continue as usual.

corona virus covid 19 what to do

A message to our customers:

Following the latest announcement from the Government regarding Covid-19, we want to reassure our customers that there will be no impact on our collection service.

If you need help or support, you can continue to contact us through Live Chat, over the phone and through email from 8am-8pm Monday-Friday and from 9am-2pm on Saturday.

Please remember the most convenient way to top up your Greyhound account is through our app or website with your account number and pin. If you do not have these details please contact our customer care team. If you prefer to top up in the shop, we suggest that you top up by a larger amount and less often in order to protect yourself as much as possible.

For extra reassurance, you can contact our customer care team about our automated ways to pay so that you don’t need to visit a shop for each “top-up” transaction. This is will ensure you do not need to worry about your account at all.

We will continue to monitor this situation and continue to update you.

Covid19 Coronavirus Infographic

Business As Usual - Essential Service